In July 2024, we undertook a Patient Survey across all of our GP Practices:
Leek Health Centre, Leek
Moorland Medical Centre, Leek
Park Medical Centre, Leek
Biddulph Doctors, Biddulph
Biddulph Valley Surgery, Biddulph
Together, the practices and PCN serve nearly 50,000 patients. Our practices work together to deliver at scale services such as Occupational Therapy, First Contact Physiotherapy, Social Prescribing to name a few. We have a team of 35 staff that are directly employed by the PCN and who are dedicated to improving patient care and services across Leek and Biddulph.
The patient survey was used to explore patients views on how our PCN and Practices are doing and the best ways to communicate with our patients. The results are below. We received 196 responses, and we have evaluated the results both at PCN level with our Patient Locality Group and at Practice level.
We have decided to run this survey annually so that we can compare results.
One of the key priorities that we identified was that not all patients were aware of the Primary Care Network, who we were and how we supported your GP practice. Therefore, development of this Website and relaunching our Newsletter were just two ways in which we tried to address this.
View the PCN Patient Survey Results July 2024 (PDF document)
If you have problems accessing the information contained in this document please contact us.